We don’t like to close our doors, but sometimes we might have to unexpectedly.
You can still withdraw cash at your local Post Office. If your account has withdrawal restrictions, these will still apply.
Withdraw your cash using the following steps:
1. Call us on 0330 123 0723*. We’ll give you some simple instructions on what to do next.
2. Pop to your nearest Post Office to access your cash.
*Lines are open Monday-Friday 9am-5pm and Saturday 9am-1pm.
Despite cash usage reducing across the country, we’re aware that many still use cash in their day-to-day transactions. In the March 2020 budget, a consultation was put in place by the government called Access To Cash. The scheme ensures that firms and cash deposit facilities are suitably set up to allow members of the public access to cash when needed. To honour this, we will continue to use our Post Office function whenever usual branch transactions are not available.
