Single Access ISA

Account name

Single Access ISA

What is the interest rate?

3.75% Tax Free***/AER**

Interest is added to the account annually on 30 November or can be paid into another Suffolk Building Society account or direct to your bank account on an annual or monthly basis. Interest paid monthly cannot be added to the account.

Can the Society change the interest rate?

The interest rate on this account is variable and the Society may make changes to this rate at any time. We will notify you of any changes in accordance with the Terms & Conditions.

What would the estimated balance be after 12 months based on a £1,000 deposit?

If you were to open this account with £1,000 and no further deposits or withdrawals were made, after 12 months you would earn £37.50 in interest. If you chose to have interest added, this would result in a total balance of £1,037.50. Please note this is an illustration only and does not reflect your specific circumstances

How do I open and manage my account?

To be eligible for this account, you need to:
• Be a permanent UK resident, aged 18 or over.
• Have a National Insurance Number.
• Deposit a minimum of £100 up to the maximum annual HM Revenue & Customs (HMRC) ISA limit.

You can open an account:
• By completing the appropriate application form.
• Visit any of our branches with your opening investment of cash or cheque or apply by post by sending the application form with an opening cheque.
• Provide proof of identity. Acceptable forms of identification are detailed in our ‘Verifying your identity’ leaflet. Alternatively, our staff will give you full details.

If you change your mind:
If you cancel your subscription within 14 days of opening your account, we’ll help you move to another account or return your savings with interest. If your ISA was funded by an ISA transfer, you can move it to another ISA to keep its tax-free status.

How do I manage my account:
• You need to keep a minimum of £100 in the account.
• The maximum that can be held in this account is £500,000.
• You may deposit up to the maximum annual ISA limit set by HMRC by cash, cheque or bank transfer.
• Our ISA Key Facts gives you important information about managing your ISA and should be read in conjunction with these terms and conditions.

Can I transfer in my ISA from another ISA Manager?
Yes. You can transfer in an ISA from another ISA Manager. We cannot accept partial transfers of current years’ subscriptions or flexible ISAs, where you have used your flexible options

Can I withdraw money?

You can make one penalty free withdrawal, including closure, each calendar year between 1 December and 30 November.
• Subsequent withdrawals or closure is subject to 180 days’ notice or 180 days’
interest penalty. This means that you can access your funds instantly where you
accept the penalty.
• The penalty will first be deducted from accrued interest. If there is insufficient
accrued interest the penalty will be deducted from the balance in your account.
• Withdrawn funds lose their tax-free status unless you are transferring them to
another ISA provider.

What happens if I give 180 days’ notice?
• Once your 180 days’ notice period ends, the withdrawal will not be made by us automatically. You will need to contact us during the 8-day window to instruct us to make the withdrawal. This window starts the day before your specified withdrawal date.
• If you don’t withdraw your funds during this period, your notice will expire. You will then need to give notice again before making a withdrawal.

Additional
Information

Tax-Free*
Interest is free of Personal UK Income Tax, your Personal Savings Allowance and Capital Gains Tax.

AER (Annual Equivalent Rate)**
A rate which illustrates what the gross rate would be if the interest was paid and added once each year. This helps you compare more easily the return you can expect from your savings over time.

Customer complaints
Although we do all we can at Suffolk Building Society to provide a first class customer service, sadly from time to time things do go wrong. We are keen to be aware of your concerns as they help us to identify ways in which we can improve the quality of service and possible training needs.

We are committed to ensuring all complaints are fully and fairly addressed. If you have a complaint please let us know by visiting any branch, or call 0330 123 0723 and we will do our very best to resolve the problem. A leaflet is available detailing our complaint procedure. You can request a copy of this at any time.

Changes to these terms
Are detailed in Section 19 of our General Investment Terms and Conditions.

Financial Services Compensation Scheme
Suffolk Building Society participates in the Financial Services Compensation Scheme. For full details please ask our staff.