Home insurance FAQs.
FAQs
Frequently asked
questions.
Uinsure is an insurance provider with an ‘Excellent’ Trustpilot rating as well as a 5 star Defaqto rated insurance policy, meaning it delivers high quality contents and buildings insurance for homes, and buy to let properties. It also provides excellent customer service. For further information about Uinsure, please visit uinsure.co.uk.
Uinsure’s insurance policies are backed by a panel of the UK’s leading insurers. This panel of insurers will each review the information provided on your property and circumstances, to determine a price for the cover. The panel members are: Ageas, Allianz, Covea, Integra and RSA.
Uinsure has one policy wording, which means that each insurer on its panel provides the same insurance cover and compete to offer a good price, but you are safe in the knowledge that the cover is always the same high quality. They will also do this automatically each time your policy is due for renewal, so you always get Uinsure’s best available renewal price.
For Uinsure new customers:
Uinsure does not charge any adjustment fees to make a change to your policy. Simply contact the customer service team on 0344 844 3844 (lines are open Monday – Friday between 9am and 5pm) and they’ll be happy to help.
For RSA existing customers:
If you need to make an immediate change to your existing cover, you should contact RSA using the contact details contained in your policy booklet.
RSA will make the change and, if relevant, will pass the information to Uinsure to make sure you get an accurate new home insurance quotation.
Making a claim can be a stressful experience but Uinsure’s friendly, experienced team are available to support you, so you get the right resolution as quickly as possible. They’re UK based and help is available 24/7.
You can contact Uinsure on 01473 943 196.
If you have a policy with our previous partner, RSA, then please call 0345 072 7145.
If you want to cancel your existing policy with RSA, you can contact them using the contact details contained in your policy booklet. You may be entitled to a refund of your premium, provided that no claim has been made during the current insurance period.
If you want to cancel your policy with Uinsure, please contact their Customer Service team on 0344 844 3844.
If you have any questions, you can:
Call:
– 01473 943 319 if you have an existing policy with RSA and are switching to Uinsure
– 01473 943 196 if you are a new customer and want to speak to Uinsure
(lines are open Monday – Friday between 9am and 5pm)
Email: [email protected]
Write to: Uinsure, PO Box 5524, Manchester, M61 0QR